Returns

We want you to be completely happy with your purchase. If for any reason you’re not satisfied, you can return your items within 28 days of receiving your order.

How to Return Your Items

  1. Online Returns
  • Log in to your account at fatfacedress.com and follow the returns process.
  • Pack your items securely and attach the returns label provided.
  • Drop off your package at your nearest designated return point.
  1. Store Returns
  • You can also return your online purchases to any of our stores. Just bring your items and order confirmation.

Return Conditions

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Footwear and accessories must be returned in their original packaging.
  • We cannot accept returns on personalized or made-to-order items.

Refunds

  • Refunds will be processed within 14 days of receiving your return.
  • The refund will be issued to your original payment method.

Exchanges

  • We currently do not offer direct exchanges. If you’d like a different size or color, please return your original purchase and place a new order at fatfacedress.com.

Faulty or Damaged Items

If your item is faulty or damaged upon arrival, please contact us within 28 days for assistance.

For more details, visit our full Returns Policy at fatfacedress.com.