Welcome to fatfacedress.com Help Centre
Popular Topics
- How to track your order
- Returns and refunds
- Delivery information
- Size guides
- Payment options
Ordering & Delivery
How do I place an order?
You can place an order online at fatfacedress.com. Simply browse our collection, select your items, and proceed to checkout.
How long will delivery take?
Delivery times vary depending on your location and the shipping method chosen. Standard delivery usually takes 3-5 working days.
Can I change my delivery address after ordering?
Once an order is placed, we are unable to change the delivery address. Please ensure your details are correct before confirming your purchase.
Returns & Refunds
How do I return an item?
You can return items within 28 days of receipt. Log in to your account at fatfacedress.com to start your return.
When will I receive my refund?
Refunds are processed within 5 working days after we receive your returned items.
Do you offer exchanges?
We currently do not offer direct exchanges. You can return your item and place a new order for the desired product.
Size Guides
Find the perfect fit with our detailed size guides available on each product page. Measurements are provided in both inches and centimeters.
Payment Options
We accept various payment methods, including credit/debit cards and PayPal. All transactions are secure.
Need More Help?
Browse our help centre for more information. If you can’t find what you’re looking for, our team is happy to assist.
Shopping at fatfacedress.com
Discover the latest trends and shop with confidence. Enjoy easy returns, secure payments, and fast delivery.
Thank you for choosing fatfacedress.com!